Store

Customer Service in Libraries

In this book, nine librarians from across the country describe their libraries' best practices in this key area. Their contributions range from all-encompassing customer service policies and models any library can both adapt and be proud of to micro-approaches that emphasize offering excellent user-focused technology planning, picture book arrangement with patrons in mind, Web 2.0 tools to connect users with the library, establishing good service delivery chains, and making your library fantastic for homeschoolers.

$52.99
Buy
 

Related Products

Homeschooling for the Rest of Us

Homeschooling for the Rest of Us
$20.55

Homeschooling parents are under great pressure. Besides trying to balance teaching responsibilities and family life, they often face unrealistic expectations from relatives, churches, other homeschoolers, and society at large. Even parents considering homeschooling sense the need to be perfect. Sonya Haskins doesn't want any more families to give up on homeschooling. In this book she shares affirming stories and practical ideas from dozens of everyday families who successfully deal with cluttered schedules, academic struggles, sibling squabbles, and other real-life issues. Instead of learning a one-size-fits-all approach, readers will discover how to evaluate their own family's strengths and weaknesses and set their own goals for success.

The Blue Book of Grammar and Punctuation

The Blue Book of Grammar and Punctuation
$0.54

This entertaining and concise reference guide and workbook answers your most pressing questions about English usage. Author Jane Straus has unraveled the mysteries of grammar, punctuation, and capitalization to help the reader feel competent in their writing and speaking skills. Tens of thousands of copies of this indispensable book are purchased worldwide every year by business professionals, government agencies, universities, high schools, middle schools, and homeschooling families.

 
 
 
 

Comments are closed.